NerdSquad Managed IT Services · Naples, FL
Construction IT Support for Southwest Florida Contractors
No one likes delays. Not on the jobsite. Definitely not in your IT.
Construction IT support from a local Managed Service Provider (MSP) that keeps trailers and field crews connected, keeps estimating and job-cost systems running, stops fake bank-change emails before they cost you a draw, and puts AI to work on the paperwork. Less downtime. More building.
Jobsite & trailer connectivity
Wire-fraud defense
Estimating & job-cost systems
AI for the paperwork
Onsite across Collier & Lee
Daily IT log
Job #2417 · Fort Myers · Tuesday
Sample
Trailer internet: fiber + LTE failover
Online
Field tablets (14): managed & encrypted
OK
Plan set Rev. C synced to field
Current
“New bank details” email from a sub
Held · call back
Accounting server backup
Verified 5:10 AM
New superintendent: accounts + MFA
Ready
AI daily report draft
Super to review
Illustrative example of what we watch for a contractor. Not live data.
Procore
Autodesk Construction Cloud
Bluebeam
Buildertrend
Sage 300 CRE
Sage 100 Contractor
Foundation
Trimble Viewpoint
QuickBooks
CompanyCam
Microsoft 365 & SharePoint
Jobsite LTE / 5G
Procore
Autodesk Construction Cloud
Bluebeam
Buildertrend
Sage 300 CRE
Sage 100 Contractor
Foundation
Trimble Viewpoint
QuickBooks
CompanyCam
Microsoft 365 & SharePoint
Jobsite LTE / 5G
Sheet A-01 · Where IT costs you money
Six change orders your IT should never cause
A crashed laptop, a dead trailer connection or a ransomware note shouldn’t be why your crew is standing around instead of pouring, pulling wire or sweating pipe. When the tech goes down, the schedule goes with it.
Construction IT support means fixing the problems that actually slow a contractor down, in the office, in the trailer and in the truck. Here are the ones we see most, and what we do about them.
CO-01
Rejected
The trailer lost internet
Cost
The super can’t pull the latest plans, submit dailies or answer RFIs, so everyone waits or drives back to the office.
The fix
Business internet with LTE/5G failover, managed Wi-Fi in trailers, and a network we monitor instead of a router someone bought at a big-box store.
CO-02
Rejected
“Please update our bank info”
Cost
A sub’s or supplier’s email gets spoofed or hijacked, and a progress payment goes to a criminal’s account.
The fix
Email security, MFA on every mailbox, and a call-back rule for any payment change, with staff trained to use it.
CO-03
Rejected
Estimating froze on bid day
Cost
The takeoff software locks up an hour before the deadline, and the bid goes out late or not at all.
The fix
Workstations sized for estimating and plan review, licenses tracked, and estimate files backed up so a crash is an inconvenience, not a lost bid.
CO-04
Rejected
The field built off an old revision
Cost
Rev. B lived on someone’s laptop. Rev. D was in an email. Rework follows.
The fix
One source of truth for plans and photos in SharePoint or your project platform, synced to managed tablets in the field.
CO-05
Rejected
A tablet walked off the site
Cost
Plans, bid numbers, employee data and email were on it, with no passcode.
The fix
Mobile device management (MDM) with encryption, passcodes and remote wipe, set up before the device ever leaves the office.
CO-06
Rejected
Ransomware hit the accounting server
Cost
Payroll, job costing and pay apps are locked on the day draws are due.
The fix
Endpoint detection and response (EDR), patching, and immutable backups we actually test by restoring them.
Sheet A-02 · Construction software
IT that knows the software construction runs on
Contractors run on three kinds of software: accounting and job cost in the office, project platforms in the field, and estimating and plan tools on the desk. Each breaks in its own way. We support the servers, workstations, devices, accounts and connections they depend on, and we deal with your vendors so you don’t have to.
Office · payroll · AP · pay apps
Accounting and job-cost systems
Sage 300 CRE
Sage 100 Contractor
Foundation
Trimble Viewpoint
QuickBooks
Plenty of job-cost and accounting systems still run on a server in your office, and that server holds payroll, AP and every pay app you’ve ever sent.
Server, database and backup care for on-premises systems, such as Sage 300 CRE on its Actian Zen database server
Secure remote access for project managers and accounting staff working away from the office
Tested, offsite backups, so the next draw never depends on one machine
Hosted or cloud options when it makes sense to get the server out of the closet
Version upgrades and migrations planned around month-end and payroll
Where we coordinate with your vendor
Job-cost setup, report writing and software bugs belong to the software company or your consultant. We handle the servers, network, accounts and backups, open the ticket, translate the tech-speak and follow up.
What’s included in a managed IT plan →Office to jobsite, connected
Let’s look at how your estimating, project and field tools actually fit together.
Sheet A-03 · AI & automation
AI for construction companies: less paperwork, more production
Nobody got into construction to retype invoices, chase lien waivers or write daily reports at 9 p.m. That’s exactly the work AI and automation are good at. With skilled people hard to find, getting hours back from the office and the super’s truck is one of the few levers you control.
61%
of construction firms now use AI or plan to increase AI investment this year, up from 44% the year before.
AGC & Sage 2026 Construction Outlook →45%
Office and administrative work is the top AI use among contractors, ahead of estimating (23%) and design and preconstruction (20%).
AGC & Sage 2026 Construction Outlook →80%+
of firms say qualified workers are hard to find, for hourly craft and salaried roles alike. Every hour of admin you automate is an hour back.
AGC & Sage 2026 Construction Outlook →Where AI earns its keep
Six jobs AI can take off your plate, with the guardrails that matter
01
Daily reports from voice and photos
The super talks through the day and snaps photos; AI drafts the daily log, weather, manpower and issues for a quick review.
Guardrail: the super approves every report before it goes to the owner.
02
Invoices, pay apps and lien waivers
Automation reads vendor invoices, matches them to POs and commitments, and flags missing lien waivers before a check is cut.
Guardrail: payment changes still need a call-back and a second approver.
03
Estimating and takeoff assist
AI helps count, measure and compare against past jobs, so estimators spend time on judgment instead of clicking.
Guardrail: bid numbers stay in tools you control, never in a free chatbot.
04
Search the spec book and the RFIs
Ask plain-English questions of specs, contracts, submittals and RFI history instead of scrolling a 900-page PDF.
Guardrail: answers link back to the source page, and permissions follow the project.
05
Safety paperwork
Draft toolbox talks, organize incident reports and keep the records OSHA electronic reporting depends on in one place.
Guardrail: a competent person reviews anything safety-related.
06
Email, scheduling and follow-ups
AI assistants triage the inbox, draft replies to owners and subs, and chase the submittal nobody answered.
Guardrail: nothing is sent, paid or approved without a person.
How we implement AI
The IT work that makes AI safe to use
An AI tool is only as safe as the accounts, permissions and data around it. Turn on an assistant in a messy Microsoft 365 tenant and it can surface payroll files or bid numbers to anyone who asks. We clean that up first.
Staff pasting bids or contracts into free AI tools
Assistants that can see every shared folder
Ex-employees still in project platforms
No written AI policy
AI connected to email with no approvals
01
Find the AI already in use
We inventory which tools your people use and what data they touch.
02
Pick one painful workflow
Dailies, AP or estimating. One measurable win beats a tool shopping spree.
03
Clean up permissions
Fix oversharing in Microsoft 365 and project platforms before an assistant can see everything.
04
Vet the vendor
Data retention, whether your data trains their model, and how it connects to your systems.
05
Write the policy, train the crew
A one-page AI policy and training on what never goes into an AI tool.
06
Measure and expand
Track hours saved and errors caught, then roll out what works.
Sheet A-04 · Wire fraud & cybersecurity
Stop the “new bank details” email before it costs you a draw
Construction moves big payments between a lot of companies, often by email. That makes contractors a favorite target for business email compromise: a spoofed or hijacked email from a sub, supplier or title company asking you to send the next payment somewhere new. The fix is part technology, part process. Here’s the process we help every client put in place.
Step 1
Email arrives
“We’ve changed banks. Please use the attached details for this pay app.”
Step 2
Stop
Payment details never change by email alone. No exceptions, even for the owner.
Step 3
Call a known number
Use the number already on file, never the one in the email or its signature.
Step 4
Second approver
A second person signs off on any new or changed payee before money moves.
Step 5
Pay, and log it
Confirm receipt with the vendor and record the change, so the next person knows it’s verified.
Behind the process: MFA on every mailbox, impersonation filtering, alerts on suspicious inbox rules, and training your office staff to spot the signs.
$3.05B
lost to business email compromise in 2025, across 24,768 complaints to the FBI.
FBI IC3 2025 Internet Crime Report →Top 3
Construction ranked among the three most-attacked sectors for ransomware in 2025, with the U.S. as the top target.
Rapid7, November 2025 →58%
of cyber incidents among one major insurer’s policyholders in 2025 were email compromise or funds transfer fraud.
Coalition 2026 Cyber Claims Report →Construction cybersecurity, built for crews that don’t sit at desks
Most of your people work from trucks, trailers and tablets. Security has to work there too, without slowing anyone down. These are the controls cyber insurers ask about, and the ones that stop real attacks.
Multi-factor authentication (MFA) on email, project platforms and remote access
Endpoint detection and response (EDR) on every laptop and server
Email filtering with impersonation and look-alike domain protection
Immutable, tested backups of accounting, job files and plans
Mobile device management for field tablets and phones
Security awareness training and phishing tests for office and field staff
A written incident response plan, and help answering insurance questionnaires
Fake change-order emails cost real money
We’ll help your office tighten email and payment checks so fake requests stand out.
Sheet A-05 · Compliance
The rules that quietly depend on your IT
Contractors don’t usually think of themselves as regulated like a bank or a clinic. But Florida and federal rules still reach your systems through employee records, customer data and government work. We handle the technology side so the paperwork holds up.
Florida · 25+ employees
E-Verify records
Since July 1, 2023, Florida private employers with 25 or more employees must use E-Verify and keep the records for three years.
IT side: secure storage, access control and retention for new-hire records.
Fla. Stat. 448.095 →Florida · all businesses
Breach notification
The Florida Information Protection Act requires notice to affected people within 30 days of a breach, and to the Attorney General when 500 or more Floridians are affected.
IT side: protect the SSNs and bank details in payroll and HR files, and know quickly what was exposed.
Fla. Stat. 501.171 →OSHA · 20–249 employees
Electronic injury reporting
Construction establishments with 20 to 249 employees must submit Form 300A data to OSHA electronically each year, by March 2.
IT side: injury logs stored safely, backed up and easy to pull when it’s time to file.
29 CFR 1904.41 →DoD work · primes & subs
CMMC for defense projects
CMMC clauses began appearing in DoD contracts on November 10, 2025. Starting November 10, 2026, many contracts will require a third-party Level 2 certification, and primes flow it down to subs.
IT side: the NIST SP 800-171 controls, documentation and evidence behind an assessment.
CMMC, in plain English →Insurance · renewal time
Cyber insurance questionnaires
Insurers now treat controls like MFA, EDR and tested backups as minimum requirements, and a wrong answer on the application can cause trouble at claim time.
IT side: put the controls in place, then answer the questionnaire accurately with evidence.
Why cyber claims get paid or denied →Owners & GCs · contracts
Owner and GC security asks
Larger owners, general contractors and public projects increasingly send vendor security questionnaires before they sign.
IT side: a documented security program you can hand over, instead of scrambling for answers.
What to expect from an IT security audit →We’re an IT provider, not your attorney or auditor. We implement and document the technical controls; your counsel and advisers own the legal calls, and no IT company can certify you compliant on its own.
Sheet A-06 · Local
Based in Naples. On site across Collier and Lee.
NerdSquad is a Naples company, and Naples is our only office. From there we support contractors across Southwest Florida: Naples and Fort Myers first, plus Bonita Springs, Estero, Cape Coral and Lehigh Acres. Most issues get fixed remotely. When it takes hands, a local tech comes to the office or the trailer.
Lee and Collier counties each grew about 10% between 2020 and 2025. More people means more homes, more commercial work and more crews to keep connected, often across several jobsites at once.
Population estimates, Florida EDR (2025) →
Before June 1
The hurricane-season IT punch list
Storm season is half the year in SWFL. We can’t promise what a storm will do, but we can make sure your office and trailers are ready for it.
Accounting, job files and plans backed up offsite, and a test restore done
LTE/5G failover on the office and every active trailer
Battery backups on servers, network gear and trailer routers
Laptops ready for remote work, with secure access tested
Phones set to forward to cell phones if the office is closed
A contact tree: who calls whom, and in what order
A written plan for bringing the office and trailers back online
Sheet A-07 · Services
Managed IT services for Southwest Florida contractors
General contractors, home builders, remodelers and specialty trades, from a single office to crews across two counties. One local team for the office, the trailer and the truck, with services and coverage spelled out in your agreement and backed by an industry-leading SLA.
☎
Help desk & onsite support
Call a local team that knows your setup. Remote fixes first, a tech at the office or trailer when it takes hands.
IT help desk →▦
Fully managed IT
Monitoring, patching, documentation, vendor management and a technology roadmap under one plan.
Managed IT services →⚡
Jobsite & trailer connectivity
Business internet, LTE/5G failover, trailer Wi-Fi and site-to-site links that keep plans and dailies flowing.
Mesh Wi-Fi vs. extenders →⛨
Cybersecurity & EDR
Endpoint detection and response, email security, MFA and training that stop ransomware and wire fraud.
Cybersecurity →↻
Backup & disaster recovery
Immutable, tested backups of accounting, job files and plans, with a recovery plan for storm season.
Backup & compliance →✉
Microsoft 365 & SharePoint
Email, Teams and SharePoint set up for projects, with permissions that don’t leak bids or payroll.
Microsoft 365 support →▤
Field devices & MDM
Tablets and phones enrolled, encrypted and wipeable, with the right apps for every crew.
BYOD, explained →☏
VoIP phone systems
Office phones that ring through to the field, so customers and inspectors reach a person.
VoIP phones →✦
AI & automation
AI and automation for dailies, AP and estimating, with permissions, policy and training in place.
Our approach to AI →Ready to build on better IT?
Talk to a Naples team that understands construction schedules and jobsite realities.
Sheet A-08 · How we start
Four steps, no stop-work order
1
Talk
A conversation about your company, your jobs, your software and what keeps breaking.
2
Walk the site
We review the office, a trailer or two, devices, backups, email security and your payment process.
What an IT security audit covers →3
Transition
We take over on a plan built around your schedule, with no surprise downtime on a pour day or bid day.
What onboarding looks like →4
Build on it
Quarterly reviews, restore tests, training and a roadmap, including where AI fits next.
Can IT scale as we grow? →Sheet A-09 · Questions
Construction IT support questions
What is construction IT support?
Construction IT support is the ongoing management and protection of the technology a contractor runs on: the office network and servers, accounting and job-cost systems, project platforms, field tablets and phones, trailer internet, email and backups. With a Managed Service Provider (MSP) like NerdSquad, it also covers cybersecurity (MFA, endpoint detection and response, email protection), a help desk your team can call, and onsite support when it takes hands.
Do you support jobsite trailers and field crews, not just the office?
Yes. We set up trailer internet with automatic failover, Wi-Fi that covers the trailer, managed tablets and phones, and secure access to plans and project platforms from the field. Onsite visits to the office or a trailer across Collier and Lee counties are defined in your service agreement.
Do you support Procore, Bluebeam, Sage and our other construction software?
Yes. We support the servers, workstations, devices, accounts and connections your construction software depends on, and we coordinate with the software vendor when an issue is inside the application. Before we start, we review your versions and vendor requirements so everyone knows who handles what.
How do we get reliable internet at a jobsite?
It depends on the site. We use cable or fiber where it’s available, and business LTE/5G or satellite where it isn’t, then pair the main connection with automatic failover and managed Wi-Fi so the trailer stays online. We review the options for each site before the trailer is set.
How do we stop fake bank-change emails from subs and suppliers?
With a process and the technology to back it up. Payment details never change by email alone: call the vendor at a number already on file, have a second person approve any new or changed payee, then log it. Behind that, we put MFA on every mailbox, add impersonation filtering and alerts on suspicious inbox rules, and train office staff to spot the signs.
Can you manage the tablets and phones our crews use?
Yes. We enroll company tablets and phones in mobile device management so they’re encrypted, passcode-protected, loaded with the right apps and wipeable if one goes missing. For personal phones, we can separate work data from personal data.
What does cyber insurance require from a contractor?
Requirements vary by carrier, but most now expect MFA, endpoint detection and response, tested backups, patching and security training. We put those controls in place and help you answer the application accurately, which matters when it’s time to file a claim.
How can AI help a construction company?
The biggest wins are usually in the office: drafting daily reports from voice notes and photos, matching invoices to POs and tracking lien waivers, assisting with takeoff and estimating, searching specs and RFIs, and handling routine email. We set up the permissions, policy and training so AI helps without exposing bids, payroll or contracts.
Is it safe to paste bids or contracts into ChatGPT?
Not into a free or personal account. Confidential bid numbers, contracts and employee data belong only in business AI tools with data protections, approved by your company and set up with the right permissions. We help you choose those tools and write a simple policy your team can follow.
Do we need CMMC for defense work?
If you work on Department of Defense contracts, directly or as a subcontractor, CMMC probably applies to you. The rule took effect November 10, 2025, and starting November 10, 2026, many contracts will require a third-party Level 2 certification. We help implement the NIST SP 800-171 controls behind it; confirm your required level with your contracting officer or prime.
What happens if ransomware hits in the middle of a project?
You call us and we work the problem with you. Endpoint detection and response, immutable backups and an incident response plan make recovery faster and more predictable, and we restore the systems you need most first. If personal information was exposed, Florida’s 30-day notice rule may apply, so we support you and your counsel. Response commitments are set out in your agreement, backed by an industry-leading SLA.
Do you work with specialty trades as well as general contractors?
Yes. We support general contractors, home builders, remodelers and specialty trades such as electrical, HVAC, plumbing, roofing and pool contractors, from a single office to crews across several jobsites.
Can IT work be scheduled around bid deadlines and pour days?
Yes. Routine maintenance runs after hours, and bigger changes are planned around your calendar with advance notice, so upgrades never land on a bid day or a pour day.
How much does IT support for a construction company cost?
It depends on the number of people, devices, offices, trailers and systems you have, and what’s included. After a conversation and a walk-through of your setup, we’ll give you a clear proposal with no surprises. Our pricing page explains how our plans are put together.
Sheet A-10 · Further reading
Plain-English guides for contractors
Security & wire fraud
Business email compromise, explained → How to spot a phishing email in 10 seconds → MFA, in plain English → How we protect your data from ransomware → Does your company have an incident response plan? → What is a penetration test? →Final sheet · Let’s build
Pour a better foundation for your IT.
Tell us what’s slowing you down: a trailer that keeps dropping, an estimating machine that freezes, a sketchy bank-change email, an AI tool your office already started using, or an IT person who just gave notice. We’ll come back with honest advice and a practical next step.
A walk-through of the office, a trailer and your payment process
Priorities in plain English, biggest risks first
A local Naples team that comes to the office or the site
NerdSquad Managed IT Services · Naples, FL · 239-465-0079
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